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Our Policies

 

Costumes Marketplace, LLC   POLICIES:

Before submitting your order to costumemarketplace.com. Please double check your order to make sure all items you are purchasing are correct.

We will not be responsible for items that are ordered in error.

All orders subject to availability.

All items are shipped new in their original packaging from MFG. We do not accept cancellations on ANY orders.

PRE ORDERS: PRE ORDERS ARE SUBJECT TO A 25% RESTOCKING FEE ON ANYCANCELLED ORDERS.

PLEASE CHECK YOUR ORDER BEFORE PLACING IT.

POLICY FOR SALE ITEMS: ONCE YOU PLACE AN ORDER YOU ARE CONSENTING TO THE PRICES.

THAT ARE SHOWN ON YOUR ORDER. IF AND ITEM GOES ON SALE AFTER YOUR ORDER IS PLACED.

YOU WILL NOT GET THE SALE ITEM PRICE.

PLEASE NOTE:

IF YOU PLACE YOUR ORDER OVER THE PHONE OR VIA EMAIL YOU WILL RECEIVE CURRENT PRICING AT

THE TIME YOUR ORDER IS PROCESSED BY US.

TO ELIMATE ANY PRICE ADJUSTING TO YOUR ORDER PLEASE PLACE YOUR ORDER ON OUR ON LINE STORE.

WE HAVE A SECURE WEBSITE FOR PROCESSING OF OUR ORDERS.

RETURNS:

WE ONLY EXCHANGE DAMAGED PRODUCT FOR SAME PURCHASED DIRECTLY FROM US WITHIN

10 DAYS OF YOU RECEIVING YOUR ORDER. ALSO THERE IS A 25% RESTOCKING FEE FOR ANY RETURNS 

CUSTOMERS PLEASE NOTE:

PLEASE ORDER IN STOCK ITEMS SEPERATE FROM PRE-ORDER ITEMS. IF YOU PUT PRE ORDER ITEMS WITH IN

STOCK ITEMS YOUR ORDER WILL SHIP WHEN ALL ITEMS ARRIVE IN STOCK. WE WILL NOT BREAK UP ORDERS

TO SHIP IN STOCK ITEMS. ALL ORDERS WILL SHIP COMPLETE AT ONE TIME.

 

.Please Note: If you live in a Rural area you MAY INCUR extra shipping cost on your Order depending on weight.

Attention all customers: If you would like your orders insured you may do so simple by e-mailing us directly at www.costumesmarketplace.com & we will insure the order against damage, loss or stolen  packages during shipping. Confirmation of USPS Delivery Fed-Ex, UPS next day or second day available upon request.

P.O.. Box orders & rural route orders will be shipped Priority Mail with confirmation. Insurance is not included on these orders.

You may add insurance starting @2.00 per 100.00 additional charges may apply. If you live in a Rural area and or having a home

delivery you will be subject to extra shipping cost on your order depending on weight & dimensions of your parcel.You will only pay the actual shipping costs & a UPS docket ticket will be provided on your reciept so you may see the actual cost.

International customers are responsible for all actural shipping charges. when placing order you are charged us rates we will adjust the shipping up to the actual cost . these are not insured. if you want to add insurance the cost is 2.00 per 100 & up . we are NOT responible for any international packages NOT insured if they are lost.

 

 

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